Cheerful man and his senior father embracing while greeting in the kitchen

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November 22: Visitation Update

As the holiday season approaches, the Lakewood leadership team is pleased to announce that our community will now allow indoor visitation and for all residents—including assisted living, memory support and healthcare. The community will no longer limit the frequency or length of visits for residents, the number of visitors or require advance scheduling of visits.

This exciting news marks a significant shift in our policies which have been driven largely by governmental regulatory agencies. The Centers for Medicare and Medicaid Services (CMS) determined that visitor restrictions/limitations are no longer necessary as they were during the earlier part of the COVID-19 pandemic. We have been anxiously awaiting this CMS guidance and are thrilled to no longer be required to restrict visitation at Lakewood.

We hope that you and your loved ones will see this as a signal that conditions in life plan communities, like ours, continue to improve. As always, our priority is the health, safety, and well-being of Lakewood residents, their loved ones and all of our team members. We appreciate your patience, diligence and flexibility as we navigate the pandemic. We are grateful for the cooperation from residents, team members and the extended Lakewood family. Because of all your care and support, Lakewood continues to fare better than many peers across the country despite the headwinds created by the COVID-19 pandemic.

While all signs show that things are continuing to return to normal, CMS may choose to change its recommendations in the future. We will continue to inform you of new changes to visitation policies. Community-specific guidelines regarding visitation are forthcoming and will be posted on our blog. Please review the specific guidelines for visitation prior to your visit. If you have any questions about the visitation process, please do not hesitate to reach out to a member of the leadership team.