Experienced Leadership Committed to Serving the Community

Each of the LifeSpire of Virginia communities has a unique setting, distinctive features and its own leadership. They share LifeSpire’s vision of vibrant living, where faith, wellness and community flourish with a mission to empower individuals with choices in purposeful living.

At Lakewood, a common ethic prevails. We’re committed to being stewards of both the promises we make to the men and women who live here and the continuing high quality of the community itself. We’re here not simply to do a job but to serve to the best of our abilities.

Learn more about our exceptional Continuing Care Retirement Community in Richmond, Va.

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Meet The Lakewood in the West End Team:

Jeff Hagen

Jeff Hagen

Interim Executive Director

Prior to joining the team at Lakewood, Jeff Hagen served as the President/CEO of Oak Hammock at the University of Florida, a nationally recognized university-based retirement community, capping a career of more than 22 years in senior living.

Before moving to Florida, Jeff lived in Michigan where he held executive positions with several life plan communities including two campuses managed by Life Care Services. Prior to entering the senior living field, he served in leadership positions in healthcare organizations including physician management, managed care and health insurance.

Jeff is a graduate of Central Michigan University where he earned a Bachelor of Science degree with a major in accounting and is a licensed nursing home administrator in Michigan.

Jeff and his wife, Pat, currently reside in Gainesville, Fla. They have two daughters, a nurse and a teacher, and two wonderful grandchildren, all living in Michigan.

Felicity Wood

Felicity Wood

Administrator of Health Services

A native of Pennsylvania, Felicity Wood assumed the position of administrator of health services in March 2006. She is a licensed nursing home administrator. In her role, Felicity is responsible for the daily operations of the delivery of care and wellness services to our residents in all levels of care.

Felicity holds a bachelor of science in psychology and English from St. Vincent College in Pennsylvania and a master of science in gerontology with a specialization in health care administration from Virginia Commonwealth University.

Felicity has previously served in assistant administrator and administrator roles for a nursing facility company with holdings in Virginia and North Carolina as well as serving as the director of resident Services and assistant administrator at a not-for-profit faith-based community in Richmond.

Felicity and her husband are the proud parents of three children.

Hillary Winkelmann

Hillary Winkelmann

Director of Marketing

Hillary grew up in the west end of Richmond and attended Collegiate Schools and graduated from Freeman High School. She earned a Bachelor of Arts in Psychology and Spanish from Gettysburg College. She received a Master of Science from McDaniel College in Human Services Management. Hillary has 16 years of experience in senior living and was most recently a director of sales and marketing at a continuing care retirement community in Southbury, Ct. Hillary is married and has two children, ages 14 and nine.

Miles Rucker

Miles Rucker

Fitness Manager

Miles holds his bachelor’s degree in health studies from Virginia Commonwealth University and has achieved certification as a personal trainer through the American College of Sports Medicine. He has worked as a health fitness specialist and fitness manager in a corporate fitness facility. Miles’ focus has been on serving the needs of special populations, including those with orthopedic limitations and cardiovascular concerns. He has also completed coursework and internships in senior living communities, helping to facilitate individualized exercise programs for participants.

Miles’ favorite sport is baseball, which he played right up to the college level. He also enjoys jazz music and plays the alto saxophone. He is devoted to spending quality time with family, especially his nephew and niece.

Beth M. Farris

Beth M. Farris

Director of Human Resources

A native of Ohio, Beth M. Farris assumed the position of Director of Human Resources in October 2015. In her role, she oversees all areas of recruitment, retention, and development of Lakewood’s wonderful and hard-working employees. After moving to the area in 2007, Beth held HR management positions, most recently with Consulate Health Care and HCR ManorCare.

Beth holds a Bachelor of Science in Business Management from Urbana University. She is also SHRM-CP certified.

In addition to spending time with her children, Beth enjoys watching football, attending Zumba classes, walking her dog, and especially traveling to Ohio to visit family and lifelong friends.

Julie Gaines Walton

Julie Gaines Walton

Chaplain

Julie Gaines Walton, a native of Charlottesville, Virginia, began serving as chaplain in June 2015. She holds bachelors’ degrees in music education and liberal studies from Longwood University and earned her master of divinity degree from Baptist Theological Seminary at Richmond. Prior to coming to Lakewood, she served as a chaplain intern at Westminster Canterbury Richmond and ministry intern at both Tabernacle Baptist Church in Richmond and Farmville Baptist Church in Farmville, Virginia.

Julie is passionate about working to create a welcoming, caring, comfortable community and cultivating a spirit of joy and hope in the lives of residents, staff members, and their families. When she’s not at Lakewood, Julie can be found running the streets of Richmond training for her next race, playing flute in the Richmond Pops Band, and spending time with her husband, Jeff.

AnneMarie Neville

AnneMarie Neville

Director of Nursing

A native of Portville, New York, who recently relocated to Richmond from Ontario, Canada, Annemarie Neville assumed the position of director of nursing in January 2018. In her role, Annemarie is responsible for administering the nursing program to maintain standards of resident care and provide clinical oversight for nursing practice in Healthcare.

Annemarie received a bachelor of science degree in nursing from Mississippi University for Women. She also studied geriatric nursing in their master’s program.

Annemarie has previously held positions as manager of inpatient services and hospital utilization in Ontario. Before relocating to Richmond, Annemarie served as the director of nursing for a long-term care facility. Annemarie and her husband moved to Richmond to be close to family. Together as a blended family, they have four children.

Frank Simal

Frank Simal

Director of Facilities Management

Frank Simal, originally from Chicago, joined the Lakewood team in 2018. He has been involved with facilities management in the senior living industry since 2014. He graduated from Marquette University in 1990 and has worked in commercial construction and facilities management for more than 30 years.

Frank and his wife, Melissa, have been married more than 20 years and have six children. He enjoys working with the residents and looks forward to being a part of the continued growth of the community.

Sally San Soucie

Sally San Soucie

Director of Resident Services

Sally is a Massachusetts native who moved to Virginia in 1972. She grew up a few miles from Lakewood in Tuckahoe Village, and now lives in Raintree with her mother, her son, and their two cats. Sally has over 20 years of experience in healthcare, having worked at Westminster Canterbury in Richmond and Winchester, St. Mary’s Woods, and most recently VCU Health System. Sally loves entertaining at home, dining out, attending live theater and music events, and cheering for the Flying Squirrels. She is thrilled to have recently transitioned from Lifespire’s home office to her new role as Lakewood’s Director of Resident Services.

Eric Flynn

Eric Flynn

Director of Dining Services

Eric joins the Lakewood team from the Chesapeake Regional Hospital where he served as Director of Food and Nutrition. He also led the dining departments of two continuing care retirement communities and the Pinehurst Resort.

Eric has opened and operated many venues, led award-winning teams, increased client satisfaction, and improved financial performance.

 

Lysette Collazo

Lysette Collazo

Environmental Services Director

Lysette brings an extensive background to the community and most recently was the director of housekeeping for the International Palms Resort and Conference Center in Cocoa Beach, Fla. In that position, she oversaw 90 team members which included housekeeping, laundry, grounds, pool attendants, lobby attendants and inspectors to ensure high standards.

Lysette will have the added support of Aramark with the new partnership that Lakewood formed to provide best practice standards, processes and procedures.